0800 525 725NZ

Japan Rail Pass Collection

There are two options that you can get your Japan Rail Pass:

  • Courier Post (Within NZ)- Your JR Pass Exchange Order will arrive within 5 working days and costs $15 for postage and handling fees. The Courier Post can be sent to a PO Box or a street address.
    **We don’t ship items outside of NZ.
    **Please Note: You may expect some delay for Courier Post during the holiday seasons.
  • Collect at a JTB office - you can collect your JR pass directly from a JTB Auckland office. There is no charge for this. Here are the details:
       Address: Level 5, 191 Queen street, Auckland CBD 1010, New Zealand
       Opening Hours: 9am – 5:30pm, Monday to Friday (excluding public holidays)
       Phone: 0800-525-725, 09-303-2887
       Fax (09) 366 0772
       Email: akl.nz@jtbap.com

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