Japan Rail Pass Collection

There are two options that you can get your Japan Rail Pass:

Courier Post

Your JR Pass Exchange Order will arrive within 5 working days and costs $15 for postage and handling fees. The Courier Post can be sent to a PO Box or a street address. **Please Note: You may expect some delay for Courier Post during the holiday seasons.

Collect at a JTB office

you can collect your JR pass directly from a JTB Auckland office. There is no charge for this. Here are the details:

Address: Level 5, 191 Queen street, Auckland CBD 1010, New Zealand
Opening Hours: 9am – 5:30pm, Monday to Friday (excluding public holidays)
Phone: 0800-525-725, 09-303-2887
Fax: (09) 366 0772
Email: akl.nz@jtbap.com